Before sending out all products, our company will take photos of the products purchased by customers and the delivery contents. If the products can be unpacked, the company will take test photos/videos to ensure that the products are operating normally. Customers are asked to The information will be checked immediately within 24 hours. If the information is found to be incorrect, please make corrections immediately. Once the product is shipped, it cannot be returned, exchanged or refunded.

 

If the product successfully paid online is out of stock from the supplier, our store will refund the relevant out-of-stock product within 48 hours. If the customer pays by bank transfer/cash at the store, the refund amount will be the amount paid by the customer for the out-of-stock items. If payment is made via Paypal, the refund amount will be deducted from the handling fee charged by Paypal.

 

Orders that have been successfully paid for are not refundable unless they are out of stock.

 

For warranty by Hong Kong Sole Distributor: Customers need to contact and handle the matter by themselves. Our company will not be involved and bear any responsibility and expenses.